fferrone design - Terms and Conditions

Legal Address
fferrone srl
via Larga 8
20122 Milano (MI) Italy

Terms and Conditions

This website is operated by fferrone srl.

Please take a few minutes to review these Terms and Conditions. Your use of this website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these Terms and Conditions, do not use the eu.ferronedesign.com website.

-All sales are final and no refunds or returns.
-Orders cannot be canceled for any reason.
-Prices and policies are subject to change without notice
-You will be contacted in the unlikely event something in your order is on backorder.
-We reserve the right to alter, without notice, any of the products in our catalog, and to make aesthetic and technical improvements to them.

Payment & Pricing Terms
We accept payment by bank wire or company check.
Payment must be received in full before goods are shipped.
Shipping, Crating and Duties not included.
Prices and policies are subject to change without notice.


All in stock items are shipped within approximately 5 business days. US orders ship by UPS Standard Ground or USPS depending on destination and weight of merchandise.

International orders 

For orders within North America please contact info@fferronedesign.com directly for a quote.

For all orders shipped to countries outside of the US and EU, purchasers will be responsible for all import duties and taxes.  

Acceptance of Delivery / Shipment

If the package arrives damaged, reject it and/or contact fferrone design before opening the package at info@fferronedesign.com. No refunds will be issued for any damages that occurred during shipping. If you accept a shipment for an item damaged by the shipper, you will be responsible for filing a claim with the shipper.

You are required to inspect each box of the order for damages or missing items prior to accepting your delivery. Acceptance of the delivery by you or someone acting on your behalf is your acknowledgement that the merchandise(s) as listed on the packing slip were all received and in good order.

Exchange Policy

Due to the handcrafted nature of the Revolution Collection pieces, slight variations and imperfections may occur. Such attributes add to the unique character of each piece and will no be considered defects.

Goods that are defective at the time of receipt can be exchanged for the same goods provided written notification is received within two business days from the time of receipt detailing the condition of the material.

  • All items exchanged for the same goods must not have been used and the packaging must be in original condition.

  • All exchanges must be accompanied with original receipt and in original packaging, with sufficient protection.

  • A Return Merchandise Authorization (RMA) must be issued by fferrone design Ltd. for any items exchanged for the same goods.

  • For an RMA number please email info@fferronedesign.com

  • The RMA# must be marked clearly on the shipping label and the return box.

  • All returns will be sent via UPS or FedEx at the customer’s expense




Materials and finishes of online images may vary.  However, the colors you see will depend on your monitor and we cannot that guarantee your monitor's display of any color will be accurate.


We will not trade, sell, or rent the personal information you provide to us in purchasing our products online. We may use the information to create and develop statistics about our customers, online traffic, and sales but this information will be solely for fferrone design Ltd. and will not include any personal identifying information.

fferrone design Ltd., reserves the right to revise and update the terms and conditions at any time. Revisions may be due to changes in the law, fferrone design ltd. policy or other factors.

Drawing are indicative and may not be considered binding.

Prices, terms, products, dimensions and all information on this website are subject to change without notice.


All of the content you see on the fferrone design website, including, for example, all of the page headers, images, illustrations, graphics, and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by fferrone design Ltd..

The content of this website, and the site as a whole, is intended solely for personal, noncommercial use by the users of the website. You may download, print and store selected portions of the content, provided you (1) only use these copies of the content for your own personal, non–commercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice.

No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. fferrone design Ltd. reserves complete title and full intellectual property rights in any content you download from this website.

Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content without first obtaining written permission from fferrone design Ltd.. 


The fferrone design website is operated on an “as is,” “as available” basis, without representations or warranties of any kind. To the full extent permitted by law, fferrone design Ltd. disclaims any and all representations and warranties with respect to this site and its contents, whether express, implied, or statutory, including, but not limited to, warranties of title, merchantability and fitness for a particular purpose or use.

Without limiting the foregoing, fferrone design Ltd. disclaims any and all warranties, express or implied, for any merchandise offered on this site. This disclaimer does not apply to any explicitly offered product warranty.

fferrone design Ltd. attempts to ensure that the content on this website is accurate and complete. Without limiting the foregoing, fferrone design Ltd. does not represent or warrant that information on this website is free errors, inaccuracies, or omissions, including pricing and product description.

fferrone design Ltd. reserves the right to correct or change any errors, inaccuracies or omissions without prior notice to you. fferrone design Ltd. reserves the right to refuse or cancel any order that contains any error, inaccuracies or omissions at any point of the transaction. fferrone design Ltd. will issue a refund if your credit card was charged for a purchase and the order cancelled.

All and any disputes between the buyer and fferrone design Ltd. are to be settled in the courts with jurisdiction over disputes in Chicago, IL.

Limitation of Liability

Under no circumstances will fferrone design Ltd. be liable for any direct or indirect losses or damages arising out of or in connection with the use of or inability to use this website.

This is a comprehensive limitation of liability that applies to all losses and damages of any kind (whether general, special, consequential, incidental, exemplary or otherwise, including, without limitation, loss of data income or profits), whether in contract, negligence or other tortious action, even if an authorized representative of fferrone design Ltd has been advised of or should have known of the possibility of such damages.

Applicable law may not allow the limitation of liability set forth above, so this limitation of liability may not apply to you. If any part of this limitation on liability is found to be invalid or unenforceable for any reason, then the aggregate liability of fferrone design Ltd. under such circumstances for liabilities that otherwise should have been limited shall not exceed $100.


You agree to defend, indemnify and hold fferrone design, ltd. harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.